Healthy Harvest Boxes Terms of Service

Placing an Order

Orders can be placed by logging on to our website,, and following the ordering directions. Orders placed online can only be paid by credit card or a valid Pay Pal account. Cash or debit orders may be placed in person at our offices located at 1100 Clarence Street, Suite 202, Brantford. The order deadline is 11:59pm the Thursday before the delivery date each month. All orders placed after the deadline will be delivered on the following month’s delivery day. Subscription orders will be delivered in subsequent months after the date of purchase for as many months as purchased. You will be notified by e-mail as to what the delivery date is for your order. All non-delivery orders must be picked up between 2:00pm and 7:00pm on the pick up day, at our offices located at 1100 Clarence Street, Suite 202, or they will be donated to the Brantford Food Bank unless other arrangements have been made in writing or by phone. We reserve the right to change delivery dates and times as necessary due to weather or in the event of an emergency situation.

Credit Card Policy

You may pay for your order using our online third party collection service (PayPal), or you can pay with credit card at our offices located at 1100 Clarence Street, Suite 202, Brantford. We do not hold your credit card information. We strictly follow all privacy laws and regulations as they pertain to the province of Ontario.


A receipt will be issued for each order either via e-mail or in person. You must present your receipt at time of pick up if you have chosen to pick up your order. If you require a tax receipt for cash donations over $20, please contact us in writing and one will be issued to you.

Subscription Orders

Subscription orders may be placed online or in person at our offices. You will be charged in full at the time of purchase and you may cancel or suspend your order at anytime, by contacting us via e-mail or in writing. You will be charged for all boxes that you received and credited for any boxes you did not receive. We must be given 30 days notice of cancelations or suspension of any subscription orders.

Receipt of order

Delivery times are between Noon and 7:00pm, we will do our best to make sure you get your order on time. A monthly delivery schedule is available on our website If you are not home, your order will be placed in the safest place on your property, or where instructed by you. Once we deliver your order, we are not responsible for boxes that are stolen, or damaged by weather or animals. A photo of your safely delivered box will be provided to you in the case of a dispute as to weather the order arrived safely. We will do our best to keep your orders safe from weather and vandalism.

Apartments & Condos

We will deliver to your unit door if you are able to buzz us through the front doors. We are also happy to leave your order with a doorman or concierge. Other delivery options may be possible, please contact us to make arrangements if you live in an apartment building or condo.

Item availability
All of our boxes items are selected with the seasons, and the local farmer in mind. We do not guarantee any particular items will be available in each box. The contents of our boxes will vary from month to month and season to season.

Box Contents

The number and size of each item will vary from month to month and season to season. We do our best to be as consistent as possible with all the items in our boxes. Most of our items are chosen for the box by weight, and sizes do vary, so you may have a different number of items in each box from month to month.

Emails and Newsletters

Once you have registered with us, you may from time to time receive promotional e-mails, as well as newsletters and information pertaining to our product. You may be taken off of this list by requesting to be removed in writing or by e-mail.
If you have any other questions, please don’t hesitate to contact us by email ( or by phone (519) 751-4357 ext. 241. We can be reached daily between 8:30am and 4:30pm Monday to Friday.

Healthy Harvest Boxes Privacy Policy

HEALTHY HARVEST BOX conforms to the highest ethical standards on the Internet. Any information that you give us about yourself, or that we collect, is always held with the utmost caution and security, and that information will only be used in the ways described below.

User Conduct:

You shall not in any manner: (i) distribute, use or make copies of, or otherwise duplicate any materials contained on the Website, except as expressly authorized under these Terms or authorized by HEALTHY HARVEST BOX; (ii) make the Website, or any Materials contained on the Website, available to any unauthorized third party; (ii) sell, loan, rent, lease, re-license, sublicense, transmit, distribute, re-distribute, or timeshare the Website, or create any Internet “link” to the Website without prior express written authorization from HEALTHY HARVEST BOX, or “frame” or “mirror” the materials or services contained on or accessible from the Website on any other server or Internet-based device; (iii) cause or permit the reverse engineering, disassembly, de-compilation of, or any other attempt to derive any software comprising or available through the Website, except to the extent permitted by law; or (iv) remove, alter, amend, or otherwise tamper with any titles, trademarks, copyright, restricted rights notices, or other proprietary rights legend, or any license agreement, included or provided with the Website. In addition, without limitation, You agree not to use the Website: (a) to harvest, collect, gather or assemble any Materials for other than internal, non-commercial use; (b) to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (c) to transmit or post any material or information which is unlawful, harassing, libelous, abusive, harassing, tortuous, defamatory, threatening, harmful, abusive, libelous, invasive of another’s privacy, vulgar, obscene or otherwise objectionable; (d) to transmit any material that may infringe the intellectual property rights or other rights of third parties, including any patent, trademark, copyright, trade secret, or right of publicity; (d) to transmit any material that contains software viruses or other harmful or deleterious computer code, files or programs such as Trojan horses, worms, time bombs, cancel bots; (e) to interfere with or disrupt servers or networks connected to the Website, or violate the regulations, policies or procedures of such networks; (f) to attempt to gain unauthorized access to the Website, other accounts, computer systems or networks connected to the Website, through password mining or any other means; or (g) to harass or interfere with another user’s use and enjoyment of the Website.

Web Statistics

HEALTHY HARVEST BOX also monitors site traffic and usage patterns to better determine what we think you’d be interested in viewing. This also helps us to improve our Web site.

Please note that contains links to other sites as a service to our visitors. The registration information you provide will not be passed on to these sites when you link from HEALTHY HARVEST BOX. HEALTHY HARVEST BOX is not responsible for the privacy practices or the content of such Web sites; the privacy policy in this document is relevant for the Web site only.

Use of Cookies

Cookies are files or pieces of information that may be stored in your computer’s hard drive when you visit a Web site. We use cookies to better tailor our site and our products/services to your interests and needs. Cookies may also be used to help speed up your future activities, or to improve your user experience by remembering the information that you have already provided to us. We do not use cookies to retrieve information from your computer that was not voluntarily provided by you (ex. when ordering a book). The use of cookies is an industry standard and you will find them at most Web sites. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent so that you can flush them from your browser if you object to their presence.

Information Sharing

HEALTHY HARVEST BOX will not share your information with any outside source without first obtaining your written permission. As a company policy we will not provide any other organization with your personal information.

Questions or Comments

If you have any questions about HEALTHY HARVEST BOX Privacy Policy, the practices of this site or your dealings with this Web site, please contact:


Your use of this Web site signifies that you consent to our Privacy Policy as described in this document. HEALTHY HARVEST BOX reserves the right to change or update our Privacy Policy at any time by notifying visitors of the existence and location of the new or revised Privacy Policy. This Privacy Policy was last updated on November 26, 2018.